Call 619-233-8054 to schedule an appointment (same day appointments available). Once at our Intake office, a counselor will meet with you to find out if we are the right place to help you. The counselor will conduct a thorough screening and assessment to determine if your treatment is medically appropriate for the level of care we offer. If we do not have immediate services available, we will provide you with appropriate referrals and support to connect you with other programs and services so that you receive the help you need as soon as possible.
We do not turn anyone away for lack of financial resources. In addition to other available resources, we contract with San Diego County Behavioral Health Services to serve Medi-Cal (or Medi-Cal eligible) clients. If you do not have Medi-Cal, we can help you to apply for it. If you are not eligible for Medi-Cal, we will utilize other resources to get you the help you need.
The program length is based on individualized assessments, utilizing ASAM criteria to determine medical necessity and level of care. On average, the length of stay varies between 90 and 120 days. Our Golden Hill House II program can be as long as 180 days depending on the funding source.
Daily activities begin at 7:00 a.m. and include meals, household chores, clinical and educational groups, and one-on-one counseling sessions. You will also have free time to complete assignments, take part in various activities, and maybe a little TV time.
We believe that in treatment your focus should be on healing and recovery, therefore the program structure does not allow time for these activities. As we begin to plan for your transition, you and your counselor will work together to formulate a plan for moving forward. During this time, we can help with your job search and/or a return to school depending on your individual goals.
Due to COVID restrictions, visitation is temporarily suspended. We do offer Zoom as a way for our residents to communicate with their sponsors, family and friends.
You cannot have a cell phone while in treatment because we want your focus to be on your treatment and recovery. You will have telephone privileges, however, after your initial fourteen-day orientation period. These call can be made via land line in a private area.
You should bring approximately two weeks’ worth of clothes, personal hygiene items, your pillow and/or blanket if you have a favorite, and your medications (at least ten days’ worth if possible). If you are not picky about brands, we can supply you with personal hygiene items, a pillow, blanket, and anything else you need along those lines.
You should NOT bring anything that glorifies alcohol, drugs, or gangs, valuables, or any electronic devices. While with us, you cannot have any more than $30 on you at any time. If you bring more than that, we can hold it for you in our safe and you can request more as needed. And don’t bring too much! You will have a limited amount of space so pack wisely.
You will be welcomed to CRASH by one of your new counselors. This can be a stressful and frightening time as all new situations can be but don’t worry. We are here for you. After a routine search of your personal belongings, you will be shown to your room, which you will share with 1, 2, or 3 other residents. Although you will share a room, you will have your own dresser and closet space.
Once you are settled in, you will meet with a staff member, who will complete your admission paperwork and begin the treatment-planning process. You will receive a schedule of group meetings and a copy of the “Redbook,” CRASH’s Program Rules and Regulations, to review.
You will also be given a “shadow.” This is a current resident who is in the final “transition” phase of the program. Your “shadow” is there to help you learn about the program – what to expect, who to go to if you need something, show you around, and introduce you to your fellow residents.
Don’t worry. Everyone at CRASH is here to help you. It’s what we do! We love what we do and we are proud of the work we do! We are successful only when you are successful.